Privacy & Cookie Policy


Effective Date: 7th May 2025
Last Updated: 17th June 2026

Introduction

Moffett Automation is committed to protecting your privacy and handling personal data responsibly, transparently and securely.

This Privacy & Cookie Policy explains how we collect, use, store and protect personal data when you visit our website, contact us, submit an enquiry, apply for a role, download content, subscribe to communications or otherwise interact with Moffett Automation.

For the purposes of data protection law, the data controller is:

Moffett Automation
Listroar, Clontibret, Co. Monaghan, Ireland, H18 X231

For any data protection queries or access requests, please contact:
📧 [email protected]

1. Our Commitment to Privacy

We collect only the data necessary to provide our services, support our operations, and meet legal obligations. We do not sell your data. Data is shared only with trusted providers under strict safeguards.

2. Your Rights Under GDPR

As a data subject, you have the right to:

  • Access your personal data
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data in specific cases
  • Restrict processing in certain circumstances
  • Object to processing, especially for direct marketing
  • Request data portability
  • Withdraw consent at any time

To exercise your rights, email [email protected]. We may request verification of your identity and will respond within one calendar month.

3. What We Collect

  • Name, job title, and company
  • Email address and phone number
  • Details provided through contact forms
  • IP address and browser behaviour

We do not knowingly collect data from children under 16. If discovered, such data will be promptly deleted.

4. Recruitment Data

If you apply for a role with Moffett Automation, we may collect and process personal data such as your name, contact details, CV, employment history, qualifications, role applied for, availability, interview notes and any information you choose to provide as part of your application.

We use this information to assess your suitability for current or future roles, communicate with you about your application and manage our recruitment process. Recruitment data is retained only for as long as necessary for the recruitment process, unless you consent to us keeping your details for future suitable opportunities.

5. Downloads, Checklists and Marketing Communications

If you download a resource, complete a form or subscribe to receive communications from Moffett Automation, we may use the details you provide to send the requested content and, where permitted, relevant follow-up information about warehouse automation, automated pallet storage, events, case studies and related services.

You can unsubscribe from marketing communications at any time using the unsubscribe link in our emails or by contacting us directly.

6. Purpose and Legal Basis for Processing

Purpose Data categories Legal basis
Responding to enquiries Name, email address, phone number, company, message details Legitimate interests
Providing products, services and support Contact details, contract details, project information, support information Contract / legitimate interests
Sending marketing communications Name, email address, company, marketing preferences Consent or legitimate interests, where permitted
Website analytics and performance IP address, device information, browser data, usage data Consent, where required, or legitimate interests
Recruitment CV, contact details, employment history, role applied for, application notes Consent / legitimate interests / pre-contractual steps
Legal and regulatory compliance Records required by law, correspondence, transaction records Legal obligation

7. Data Transfers

We may transfer personal data outside the EEA. In such cases, we ensure safeguards like Standard Contractual Clauses approved by the European Commission are in place.

Some service providers, such as website hosting, analytics, CRM, email marketing or cloud software providers, may process data outside the EEA. Where this happens, we use appropriate safeguards such as Standard Contractual Clauses or equivalent lawful transfer mechanisms.

8. Data Security

We implement the following to protect your data:

  • Encrypted HTTPS data transmission
  • Secure servers and firewalls
  • Access controls and staff confidentiality agreements
  • Ongoing security monitoring

No system is completely secure, but we commit to notifying you and the authorities promptly in the event of a breach.

9. Data Retention

We retain personal data only for as long as necessary for the purpose for which it was collected, including to provide services, respond to enquiries, manage business relationships, comply with legal obligations and maintain appropriate records.

Typical retention periods may include:

  • General enquiries: retained for a reasonable period after the enquiry is resolved.
  • Customer and project records: retained for the duration of the customer relationship and for any period required for legal, contractual, warranty, support or tax purposes.
  • Marketing contacts: retained until you unsubscribe or withdraw consent, subject to suppression records being maintained where necessary.
  • Recruitment records: retained for the duration of the recruitment process, unless you consent to retention for future suitable roles.
  • Website analytics data: retained according to the settings of the relevant analytics platform.

10. Sharing Your Data

We may share your data with:

  • IT and analytics providers
  • Legal and regulatory bodies if required
  • Contracted partners who meet our data protection standards

11. External Links

Our website may include links to third-party websites. We are not responsible for their content or data practices. Always review their privacy policies before sharing personal data.

12. Cookies and Tracking

Our website uses cookies and similar technologies to operate the website, improve performance, understand how visitors use the site and, where applicable, support marketing activity.

Cookies may include:

  • Strictly necessary cookies — required for core website functionality and security.
  • Preferences cookies — used to remember choices such as language or consent settings.
  • Statistics cookies — used to understand website performance and visitor behaviour, for example through analytics tools.
  • Marketing cookies — used only where consent is given, to support relevant advertising, campaign measurement or remarketing.

You can manage or withdraw your cookie consent at any time using the cookie preference tool on our website. You can also manage cookies through your browser settings, although blocking some cookies may affect website functionality.

13. Supervisory Authority

If you are dissatisfied with how your data is handled, you can contact:

Data Protection Commission
21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland
📞 +353 57 868 4800
📧 [email protected]

14. Changes to This Policy

We may revise this policy from time to time. Changes will be published on this page. If material updates are made, we may also notify you via email.

Last modified: 17th June 2026